Track your order
Your tracking link is sent by WhatsApp, SMS and email when the parcel is picked up. Open it there, or ask us on WhatsApp and we look it up for you.
Three ways to track
- Open the tracking link in the dispatch message we sent you. It goes straight to the courier's live status.
- Enter the tracking number on the courier's own site: Delhivery, Blue Dart, DTDC, India Post.
- Message us on WhatsApp at +91 88864 76792 with the order number and we reply with the current status.
What the statuses mean
Order confirmed
Payment received. The model is pulled from the shelf, unboxed and checked, then repacked.
Dispatched
Picked up by the courier. You receive the courier name and tracking number by WhatsApp, SMS or email, usually the same working day for orders placed before 2 pm.
In transit
Moving between courier hubs. Tracking can show no movement for a day between hubs; this is normal.
Out for delivery
With the delivery rider. Keep the phone on the order reachable; couriers attempt three times before returning a parcel.
Expected delivery times
Metro cities take 2 to 4 working days after dispatch, other cities and towns 4 to 7, and remote PIN codes up to 12. Working days exclude Sundays and public holidays. The full detail is in the shipping policy.