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Toy Car Store

Shipping policy

Every order ships free to every serviceable PIN code in India. Here is how dispatch, transit times and packing work.

Last updated 23 September 2026

Shipping charges

Standard shipping is free on every order, with no minimum value. The price on a product page is the price you pay; it already includes GST.

We do not offer paid express shipping at present. If a model is needed by a date, message us on WhatsApp before ordering and we will tell you honestly whether it will make it.

Dispatch

Orders placed before 2 pm on a working day are dispatched the same day. Orders placed after 2 pm, on Sundays or on public holidays are dispatched the next working day. You receive the courier name and tracking number by WhatsApp, SMS or email as soon as the parcel is picked up.

Every model is unboxed and checked before it is packed: wheels, doors, paint, lights and the contents of the box. If a model fails the check we contact you the same day with the choice of a wait for fresh stock or a full refund.

Delivery times

Working days are Monday to Saturday, excluding public holidays. Courier delays during festival weeks and monsoon disruptions are outside our control, but we chase every delayed parcel and keep you updated.

  • Metro cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad): 2 to 4 working days after dispatch.
  • Other cities and towns: 4 to 7 working days after dispatch.
  • Remote PIN codes, the North-East, Jammu and Kashmir, Ladakh and the islands: 7 to 12 working days. Some PIN codes are not serviceable by our courier partners; the PIN code check on each product page tells you before you order.

Packing

Models ship in their manufacturer box inside a second corrugated carton with padding on every side. 1:18 models are tied to their insert so mirrors, wipers and spoilers survive transit. RC cars ship with the battery installed and the transmitter packed separately inside the same carton.

Address changes and failed deliveries

An address or phone number can be changed until the parcel is dispatched; message us on WhatsApp with the order number. After dispatch, changes depend on the courier and are not always possible.

If a courier cannot reach you after three attempts, the parcel returns to us. We will contact you to reship it once at no charge. If the address given was incomplete or incorrect, the second shipment is charged at cost.

International shipping

We ship within India only.

Frequently asked questions